Client Onboarding and Account Management

CLIENT ONBOARDING AND ACCOUNT MANAGEMENT

MediaDigitalX offers a fully integrated account management service to assist clients onboarding and set up of our technology products such as POS, Wifi, and App. Our service includes complimentary ad design, image and ad management, curated image banks and templated ads for the client to download and utilise.

Campaigns are managed by our Success Manager over an 8-week cycle which has agreed on campaign objectives and rules. Our Marketing platform will send emails, SMS and special offers to customers plus managing all merchant offers, vouchers, and promotions.

MediaDigitalX will also assist in acquiring and managing all third-party advertising in the best interest of the client offsetting their outlay costs, and Business Intelligence and Reporting can be provided for clients based on their business needs.